Last Updated: [2026] / [06] / [23]
Effective Date: [2026] / [06] / [23]
Welcome to Fison Health (Hong Kong company, Full name:
Fison Health Co., Limited) Usay website service!
This Agreement is executed between you ("User") and Fison Health Co., Limited. ("We" or "the website" [please insert the website address]) regarding the Usay website services. The Usay trademark is owned by Fison Health Co., Limited. The Agreement outlines the terms and conditions governing your use of Usay's services, including the Usay Smart Ring device ("Product"), mobile application ("App"), website, software, API interfaces, email, and communication services.
Before using the website services, you must carefully read and fully understand all terms of this Agreement (if you are under the minimum age for full civil capacity in your region/district/province and so on, please read this Agreement with a legal guardian). Pay special attention to the following key clauses: liability limitation or exemption clauses, privacy policy, account rules, applicable law and dispute resolution (including jurisdiction clauses), as well as other important terms highlighted in bold, black, or underlined text.
If you do not agree to this agreement, you have the full right to discontinue using the website services (though this does not prevent you from browsing product information within the website). Your actions of clicking to register or using the website services through the web page shall be deemed as your acknowledgment of reading, understanding, and acceptance of this agreement. Should you have any questions, complaints, suggestions, or feedback regarding this agreement, please feel free to contact us via the contact information provided herein. We are more than happy to assist you.
1. Basic terms
1.1 Scope of Agreement: Given the industry-specific nature of internet services and products undergoing frequent iterations, this Agreement comprehensively defines the rights and obligations between you and the website. It includes all policies, rules, announcements, and statements formulated by us in accordance with applicable laws and regulations (unless otherwise specified, collectively referred to as "this Agreement"), which you must comply with. In this Agreement, "Usay," "we," or "I" refer to us; "user," "you" or "customer" refers to you; and "user," "customer," or "you" refers to any individual or legal entity using this Service.
1.2. Service Scope: We may provide website services under this agreement through continuously expanding functional interfaces, including but not limited to mobile applications ("App"), PC websites, mini-programs, and other formats. The specific scope shall be subject to the real-time published service functional interface.
1.3.Website grants the user a personal, non-transferable, and free license (unless otherwise stated in this agreement) to use the website services, which the user may use for non-commercial purposes.
2. Data and Privacy Protection
We are committed to protecting your personal data and privacy. All data collection and processing activities covered by this agreement are governed by the Usay Privacy Policy, which is an integral part of this agreement. The Privacy Policy details the types of personal data we collect, how we use it, who we share it with, and your rights regarding your personal data. The details are as follows:
2.1. We are committed to respecting user privacy and safeguarding your personal information security. The website will implement reasonable measures to protect your personal data and privacy. We promise that, unless users explicitly consent, the website will not collect or use any personal information beyond what is necessary for service delivery, nor will it use such information for purposes unrelated to service provision.
2.2. Security Protection: We will implement comprehensive management systems using various security technologies and protocols to safeguard your personal information and privacy, preventing unauthorized access, use, or disclosure.
2.3. Information Usage and Disclosure: We may collect, use, store, and share your personal information in accordance with applicable laws and regulations through explicit means. We shall not disclose, edit, or share your personal information or any non-public content stored with us without your authorization. You hereby agree and warrant that the website may collect and utilize your relevant information in compliance with our established personal information protection policies.
2.4 You agree that we may collect your usage and behavioral data through technologies like cookies. After anonymizing the data to remove any personal identifiers, we may use the anonymized commercial data. You can delete cookies at your discretion, but this requires manually adjusting your settings each time you visit our website. To delete cookies, you can either go to "Settings-Clear Data" in your browser or perform a system reset or wipe on your computer.[m1]
2.5. In addition to complying with the personal information protection and privacy policy specified in this agreement, we kindly request that you carefully and fully review our Privacy Policy, which is specifically designed for the website and regularly updated. This will better safeguard your personal information.
2.6.Your personal data will be processed in accordance with our Privacy Policy. Depending on your residence, you may have specific rights, such as the right to access, correct, delete, or port your data, or to object to or restrict certain processing. Users in the EU/UK have rights under the GDPR/UK GDPR. California residents have rights under the CCPA/CPRA. Residents of South Korea have rights under the PIPA. We will facilitate the exercise of these rights as required by applicable law.
3. User Account Rules
3.1. When registering or using the website, you may be required to provide certain necessary information. You must ensure that all information provided is true, accurate, and complete. Failure to do so may result in service restrictions, limitations, or even the inability to access specific website features. Any liabilities or losses arising from inaccurate, incomplete, or false information provided shall be borne by you.
3.2. The website may decide whether to provide services based on the authenticity, accuracy, completeness, and compliance with other conditions specified in the website's service terms. You shall update your information in a timely manner if any changes occur during your use of the website services.
3.3. Upon successful registration, we will assign you an account. The website owns the account, and users may only use it during the agreement's validity period. Without the website's consent, the account is strictly for personal use. The account information and permissions cannot be transferred, gifted, lent, sold, authorized, or leased to third parties, nor can they be jointly controlled or used by third parties.
3.4. You acknowledge that if multiple accounts are linked to the same phone number, payment account, ID information, device number, or delivery details, they may be treated as associated accounts (i.e., the same user). In such cases, we reserve the right to merge or forcibly terminate these accounts.
If you wish to deactivate your account, you may do so through the website's official channels or procedures. Upon verifying your identity, clearing account assets (including but not limited to recharged or acquired virtual assets) and resolving any disputes, we will provide account deactivation services. This agreement shall terminate immediately upon account deactivation, and we will cease all services. We reserve the right to suspend your selected username, password, credential files, or other identity identifiers at any time, whether such information is provided by you or Usay.
3.5. Upon registration, users may access the website and other products operated by our affiliated companies or third-party partners. When logging into other products or services using the website service account, users shall comply with both this agreement and the respective product service agreements. Website services and other products shall each bear liability for potential disputes within the scope of applicable laws and agreed terms.
3.6. To ensure optimal customer experience and service functionality, the information required for different services may vary. When using premium services, you may need to complete additional information to enhance your experience and protect your account security.
3.7. You are solely responsible for safeguarding your account credentials, including usernames and passwords. Any legal liabilities arising from such actions shall be borne by the user. The website Service treats all login attempts using your credentials as your own actions, and the resulting electronic records serve as valid evidence of user behavior. You must protect your passwords, credential files, and other information as a critical component of security protocols. You hereby commit to not disclosing passwords or confidential information to any third parties and assume full responsibility for all account operations, whether authorized or not. If you discover password leaks, you must immediately change your password. We are not liable for any economic losses, inconveniences, or emotional distress caused by misuse of your credentials. Should you detect unauthorized access to your passwords or other security vulnerabilities, please notify Usay immediately.
3.8. You are solely responsible for all activities related to third-party accounts. We shall not be liable for any losses or damages resulting from your failure to properly safeguard third-party account credentials.
4. User Behavior Guidelines
4.1. You agree to use the website services reasonably and accept this Agreement, along with any other policies, rules, announcements, or statements issued by us from time to time.
4.2. Prohibited Conduct: You may use the website and services within the scope stipulated in this Agreement, but you shall not use the website to engage in the following activities:
4.2.1 Unauthorized or malicious use of the website services;
4.2.2. Using the website to publish, transmit, disseminate, or store content that endangers national security, national unity, or social stability; or that contains insults, defamation, pornography, violence, causes public distress, or violates national laws, regulations, or policies; or to create online identities or character names with such content; or to post, share, or spread illegal advertisements, marketing materials, or spam.
4.2.3. Using the website to infringe upon others' lawful rights and interests, including intellectual property rights, portrait rights, privacy rights, reputation rights, and personal information rights;
4.2.4. Maliciously fabricating or assisting in fabricating facts, evaluations, or other information or data;
4.2.5. Engage in any activities that compromise computer network security, including but not limited to: using unauthorized data or accessing unapproved servers/accounts; entering public computer networks or third-party systems without authorization to delete, modify, or add stored information; attempting to probe, scan, or test vulnerabilities in this "Software" system or network without permission, or otherwise disrupt network security; interfering with or sabotaging the normal operation of this "Software" system or website, or intentionally spreading malicious programs, viruses, or other content that disrupts normal network information services; forging TCP/IP packet names or partial names; using the website and services to upload viruses, trojans, worms, or other content that jeopardizes network health.
4.2.6. Engaging in reverse engineering, reverse compilation, reverse assembly, or any other method to attempt to uncover the source code and algorithms of an website, modifying or disabling any software features without authorization, or creating derivative works based on the software. Removing any ownership claims or labels from the website or its documentation, or merging other software with the website.
4.2.7. Engage in any conduct that undermines the fairness of our services or disrupts normal application operations, including but not limited to: actively or passively manipulating scores, colluding in cheating, using cheats or other cheating software, exploiting bugs (also known as "vulnerabilities" or "defects") for illicit gains, or publicly disclosing cheats, cheating software, or bugs via the internet or other means.
4.2.8. Engaging in acts prohibited by other laws, regulations, policies, public order and good morals, or social ethics, as well as infringing upon the legitimate rights and interests of other individuals, companies, social organizations, or groups.
4.3. Information Content Standards: To foster a healthy online ecosystem, protect the lawful rights of citizens, legal entities, and other organizations, and safeguard national security and public interests, we will adhere to Hong Kong's relevant laws, regulations, and administrative rules. We will actively uphold the core socialist values, create a clean and positive online environment, and conduct initiatives to promote positive content while addressing illegal and harmful information.
4.3.1 You are prohibited from creating, copying, or publishing any illegal content that includes the following:
4.3.1.1. Endangering national security, disclosing state secrets, subverting state power, or undermining national unity;
4.3.1.2. Promoting terrorism or extremism, or inciting the conduct of terrorist or extremist activities;
4.3.1.3. Inciting ethnic hatred or discrimination, or undermining ethnic unity;
4.3.1.4. Violating national religious policies by promoting cults or feudal superstitions;
4.3.1.5. Spreading rumors to disrupt economic and social order;
4.3.1.6. Spreading obscenity, pornography, gambling, violence, murder, terrorism, or inciting criminal acts;
4.3.1.7. Insulting or defaming others, thereby infringing upon their reputation, privacy, or other lawful rights;
4.3.1.8. Other contents are prohibitedcontents prohibited by laws and administrative regulations.
4.4. Usage Guidelines for Information Content
4.4.1. Without our written permission, you shall not, nor authorize, permit, or assist any third party to, perform the following actions regarding the information content in the website:
4.4.1.1. Copy, read, or use the information content of the website for any commercial purpose;
4.4.1.2. Unauthorized editing, organizing, or arranging of information content for the website and related services, and displaying it through channels other than the original pages of the website and related services;
4.4.1.3. Using improper means to independently or with the assistance of third parties to negatively influence the information content of the website and related services, including traffic manipulation, reading volume manipulation, or transaction redirection, transfer, or hijacking.
5. Information or ad push
5.1 By accepting our services, you agree to allow us to send or display advertisements, promotions, or promotional materials (including commercial and non-commercial content) to you, either independently or through third-party advertisers, in compliance with applicable laws and regulations. If you do not wish to receive such advertisements or information, you may use the technical options provided by us to control whether to display or reduce exposure to these types of content.
5.2 This service may include links or permissions to access third-party content, applications, websites, products, promotional activities, or services (collectively referred to as "third-party services"), which are neither owned nor controlled by us. You shall bear all liabilities and risks arising from your interaction with or use of such third-party services. Your access to and use of third-party services shall be governed by separate agreements between you and the respective service providers. Prior to using any third-party service, you are required to read and understand the terms and conditions of such agreements.
5.3.We make no representations or warranties regarding any third-party services. You acknowledge that such services are provided by their respective owners and that we have no endorsement, affiliation, partnership, or sponsorship with the service providers. You further acknowledge that we shall not be liable for any third-party services (including but not limited to those you may rely on), including but not limited to any losses or damages you may incur.
6. Consult a physician before using this service
6.1. This service is not intended for the diagnosis, treatment, cure, or prevention of any disease or medical condition. Our products are not medical devices, and you expressly agree that this service does not constitute or establish a doctor-patient relationship, therapist-patient relationship, or any other professional medical relationship between you and us. The transmission or receipt of this service (in whole or in part) via the internet, email, or other means does not constitute or establish such a relationship.
6.2. This service includes all materials such as information, text, photos, images, illustrations, graphics, audio, video, and audiovisual clips, whether provided by us or third parties, which shall not constitute or be used to substitute for the services of physicians or medical professionals. We shall not be liable for any health issues that may arise from the information obtained through this service.
6.3. If any health-related issues arise, immediately contact your physician or other healthcare provider by phone or in person. In case of an emergency, promptly consult a physician or dial 120 (or the emergency number in your area). Consult a physician before using this service. If a medical emergency occurs, immediately discontinue use of this service.
6.4. Before initiating or modifying any exercise regimen, if any changes to sleep or activity patterns are made through our services, or if there are concerns regarding one's health status, it is imperative to consult a physician. Exercise should be performed with caution and concentration. If symptoms such as pain, syncope, dizziness, extreme fatigue, or dyspnea occur, exercise should be discontinued immediately. Exercise inherently carries inherent risks, including potential injuries resulting from such activities.
6.5. Prolonged exposure to wearable devices may cause skin irritation or allergic reactions in some users. To reduce the risk of irritation, please follow these four simple wearing and care guidelines:
(1) Keep the device clean;
(2) Keep the device and your finger dry;
(3) Avoid wearing the ring too tightly;
(4) After prolonged use, remove the device and allow your finger to rest for at least 1 hour.
If you experience any symptoms of skin irritation, pain, tingling, numbness, burning, or stiffness during or after wearing, remove the device immediately and stop use. If symptoms continue for more than 2–3 days, consult a physician. Please note:
- Avoid situations where the ring may be caught on fixed objects or heavy items.
- Do not place the product in your mouth.
- This product is not a toy and is not intended for use by young children.
- If children are near the product, adult supervision is required at all times to reduce the risk of choking or suffocation.
7. Intellectual Property Rights and Other Interests
7.1. We hold the corresponding rights to the intellectual property or other legally protected materials contained in the website. The intellectual property rights of the website are owned by us or our affiliated companies. The "Usay" word trademark and "Usay" design trademark, along with any other names, logos, or materials (collectively referred to as "logos") associated with or used/displayed in connection with this service, are owned by us or authorized for use by us. These are protected under applicable laws of your jurisdiction and international intellectual property laws, and we hold the copyright, trademark, and other intellectual property rights.
7.2. You retain full intellectual property rights (or as separately agreed with third-party content providers) over all original content (including text, images, videos, software, and performances) published or uploaded through the website or our services. However, for operational purposes of the website, your publication or upload of such content constitutes usage, reproduction, or dissemination of our intellectual property rights.
7.3. Unless otherwise stipulated by laws and regulations, we hold independent usage rights to competitively obtained data rights derived from lawful data processing, without requiring your consent.
7.4.Usay content is associated with our services, including but not limited to websites, products, applications, all texts, graphics, user interfaces, visual interfaces, photos, images/videos, electronic art, sound/audio, communication programs, executable codes, computer codes, and data formatted, organized, and collected in various forms, including design, structure, selection, coordination, expression, "appearance and feel," typography, layout, pages, screens, and databases of such content. Usay content is exclusively owned, controlled, or licensed by us and is protected by applicable laws in your jurisdiction and international intellectual property laws.
7.5. You hereby agree that, unless expressly authorized by this Agreement or by us in writing, you shall not, for any purpose, directly or indirectly: copy, duplicate, download, stream media capture, archive, upload, publish, broadcast, sell, resell, modify, translate, decompile, reverse engineer, create derivative works, or otherwise utilize Usay's content, trademarks, patents, copyrights, or other resources.
7.6. You must comply with all copyright notices, information, and restrictions contained in or associated with the services and content. It is strictly prohibited to delete, modify, interfere with, or circumvent any copyright notices, trademarks, or other proprietary statements marked on the services and content, nor to bypass digital rights management (DRM) mechanisms, devices, or other content protection or access control measures (including but not limited to geo-filtration and/or encryption technologies) related to the services and content.
7.7. Except for the explicitly granted access rights to websites and applications mentioned above, you hereby confirm that no provision of this agreement shall be construed as granting you any rights, ownership, or interests in intellectual property (including but not limited to the following rights) by implication or express.
7.7.1. Inventions (whether patentable in any country), patents, patent applications, invention disclosures, improvements, trade secrets, proprietary information, technical know-how, information or technical data;
7.7.2. Copyright-protected works, copyright registrations, mask works, or applications for mask works in your country of residence or any other foreign country;
7.7.3. Trademarks, trademark registrations, service marks, identifiers, or their applications in the country of residence or any other foreign country;
7.7.4. Trade secrets;
7.7.5. Any other tangible or intangible proprietary rights, wherever located in the world.
7.8. Upon receiving a formal notice from the intellectual property holder or their legal representative and after technical verification, we will immediately remove the relevant content. You may contact us via email at data_protect@myusay.com. The infringement notice must include the following information:
7.8.1. Documentation proving your ownership of the copyright or authorization to exercise rights over the allegedly infringing content;
7.8.2. Your explicit identity information, address, and contact details;
7.8.3. The web address of the allegedly infringing content (if applicable);
7.8.4. Description of the alleged infringing work;
7.8.5. Documentation proving your copyright infringement;
7.8.6. You must provide a written statement confirming the accuracy and authenticity of the written notice content, provided that you agree to bear all consequences of any perjury.
8. Disclaimer
8.1. We do not guarantee the authenticity, accuracy, or completeness of any information (hereinafter referred to as "Information") you obtain through the website from third parties, including but not limited to content, advertisements, or promotional materials. Unless expressly required by law, we assume no liability for the authenticity or risks arising from any actions taken by entities or individuals based on such Information. When using the website or its services, you may encounter content that is offensive, inappropriate, or objectionable. Under no circumstances shall we be held responsible for such content. We shall not be liable for any direct, indirect, incidental, or consequential losses or damages resulting from transactions or actions not directly attributable to us.
8.2. Given the unique nature of internet services, you acknowledge and agree that we shall not be liable for any losses (including but not limited to property, income, data, or other intangible losses) incurred by you under the following circumstances:
8.2.1. The website and services may fail to operate normally due to force majeure events such as typhoons, earthquakes, tsunamis, floods, power outages, wars, public epidemic, or terrorist attacks.
8.2.2. website and service interruptions or delays may occur due to unexpected causes such as computer viruses, trojans, other malicious programs, hacker attacks, technical adjustments or malfunctions by telecom operators and network service providers, or system maintenance.
9. Liability for Breach of Contract
9.1. If we discover or receive reports/complaints from others alleging your violation of this agreement or any laws, regulations, or national provisions, we may take measures including but not limited to issuing warnings, freezing accounts, terminating/suspending/restricting account usage, terminating this agreement, or claiming damages.
9.2. If your actions cause us any losses (including but not limited to direct losses, reputational damage, third-party fines, or claims), we reserve the right to claim full compensation from you. We may also freeze any assets or virtual benefits (such as deposits, virtual currencies, or coupons) held in the website.
9.3. Upon termination of this Agreement, unless otherwise expressly provided by law, the website shall not be obligated to disclose any information in your account to you or any third party you designate. The website shall retain the following rights after termination: (1) continue to retain all information you have stored in the website as required by law; (2) continue to hold you liable for any prior breach of this Agreement.
10. Limitation of Liability
10.1. Neither we nor our subsidiaries, affiliates, executives, directors, employees, representatives, agents, suppliers, distributors, licensors, or any other parties involved in the creation, production, or delivery of the services shall be liable for the following:
10.1.1. Any compensation for damages, whether based on warranties, contracts, torts (including negligence), product liability, or other liability theories, regardless of whether the possibility of such damages or losses has been disclosed to us;
10.1.2. Any direct, indirect, incidental, special, exemplary, consequential or punitive damages, including but not limited to: income loss, business loss, actual or expected profit loss, opportunity loss, or loss of goodwill or reputation arising from or related to the use or inability to use this Service or third-party services obtained through it.
10.2. Under no circumstances shall the aggregate liability of our company, its subsidiaries, affiliates, executives, directors, employees, representatives, agents, suppliers, distributors, licensors, and other parties involved in the creation, production, or provision of services exceed the amount you have paid for the relevant procurement.
10.3. The above provisions shall be implemented to the maximum extent permitted by applicable laws. Where relevant laws do not permit the exclusion or limitation of liability for indirect or consequential damages, our liability shall be confined to the extent permitted by law in such jurisdictions.
11.Modification and Update
11.1. We reserve the right to amend this Agreement in accordance with applicable laws and regulations when necessary (including timely formulation and issuance of other policies, rules, and announcements). The updated terms shall supersede the original Agreement and take effect upon expiration of the legally prescribed period. You may review the latest version of the Agreement terms on the relevant service pages. By continuing to use the website Services after this amendment, you shall be deemed to have accepted the revised Agreement. If you do not accept the amended Agreement, you may terminate your use of the website Services.
11.2.Usay and its third-party service providers reserve the right to modify the service content, features, and pricing at any time for any reason. To enhance user experience and continuously improve functionality, the application may download and install updates, patches, and new features.
11.3. Unless Usay specifies otherwise, all updates, revisions, supplements, modifications, and additional rules, policies, terms, and conditions (collectively "modified content") shall take effect immediately upon release. We recommend you regularly check the website and website for the latest terms. By continuing to use this service, you agree to all modified content.
12. Termination
12.1. This Agreement shall remain valid from the effective date until termination pursuant to this Agreement, and shall continue to be effective during your use of the Service.
Despite the above provisions, this agreement takes effect from the time you first use the service, and even the first use occurs before you accept this agreement. Unless the termination clause applies, this agreement remains valid.
12.2. We may terminate this Agreement at any time for any reason, provided that we give you thirty (30) days' notice. If you materially breach this Agreement or other terms (except for non-payment of fees), we may terminate this Agreement immediately. We also reserve the right to terminate this Agreement in cases of unpaid fees.
Despite the foregoing, we reserve the right to remove, modify, suspend, or disable all or part of the service access at any time, for any reason, at our sole discretion, and without notice.
12.3. You may terminate this agreement for any reason by sending a thirty (30) day notice to Usay (contact email: cs@myusay.com). All costs incurred before and during the notice period shall be borne by you.
12.4. Upon termination of this Agreement, the following terms shall remain in force: including but not limited to intellectual property rights, limitation of liabilities, applicable law, contact information, dispute resolution, and other agreed terms. The payment obligations arising during any notice period shall remain unaffected.
13. Other Agreements
13.1. Force Majeure
13.1.1. Definition of Force Majeure: Refers to all events occurring after the signing of this contract, which were unforeseeable at the time of signing, and whose occurrence and consequences are unavoidable or insurmountable, hindering the full or partial performance of any party. Such events include earthquakes, typhoons, floods, fires, wars, disruptions in international or domestic transportation, epidemics, strikes, and other events recognized as force majeure under the laws of Hong Kong or general international commercial practices. A party's lack of funds is not a force majeure event.
13.1.2. Consequences of Force Majeure:
13.1.2.1. If a force majeure event occurs that prevents a party from fulfilling its obligations under this contract, the performance shall be suspended during the delay period caused by the force majeure, without constituting a breach.
13.1.2.2. The party claiming force majeure shall promptly notify the other parties in writing and provide sufficient evidence of the occurrence and duration of the force majeure within fifteen (15) days thereafter.
13.1.2.3. In the event of a force majeure event, all parties shall immediately consult with each other to reach a fair resolution and shall make every reasonable effort to minimize the impact of the force majeure.
13.1.2.4. The liability for delayed payment of monetary debts shall not be exempted due to force majeure.
13.1.2.5. Force majeure occurring during the period of delayed performance shall not be exempting from liability.
13.2. Partial invalidation processing
If any court or competent authority determines that any part of this contract is invalid, unlawful, or unenforceable, such part shall not be deemed to form part of this contract, provided that this shall not affect the validity and enforceability of the remaining parts hereof.
13.3. Confirmation of Contract Signing Capability
Both parties confirm their capacity and qualifications to execute and perform this contract, having obtained the authorization stipulated in their respective articles of association and the consent of interested parties. The representatives signing or stamping this contract have been duly authorized.
13.4. This Agreement and Usay's Privacy Policy constitute the final, complete, and exclusive agreement between you and Usay regarding this service, superseding all prior or contemporaneous communications, representations, statements, and understandings made by either party in any manner (including oral or written).
13.5. Headings are provided solely for readability purposes and shall not constitute any legally binding or contractually enforceable terms.
13.6. Without Usay's written consent, you shall not assign any rights or obligations under this Agreement. Any act or activity violating this transfer clause shall be deemed invalid.
13.7. You acknowledge Usay's right to monitor service usage to ensure compliance with the agreement.
13.8. Failure by either party to perform or exercise any provision or right under this Agreement at any time or for any period shall not be deemed a waiver of such rights and shall not affect the party's future right to exercise or claim such rights. Any waiver shall be legally binding only upon the written execution by the waiving party.
14.Alarm and Notification
While using this service, you may receive notifications, text messages, reminders, emails, and other electronic communications. You have consented to receive these communications. You can control most service communications through your account settings. We may need to send you specific communications, such as service announcements and management information. You are responsible for any SMS or data charges that your wireless carrier may charge. All notifications, agreements, disclosures, or other communications sent electronically comply with legal communication requirements, including the requirement for written form.
15. Dispute Resolution
15.1. You acknowledge that any dispute between you and Usay arising from or in connection with these Terms of Use, Usay Privacy Policy, or any other Usay services (collectively referred to as "Dispute") shall be subject to the arbitration procedures set forth below.
15.2. Legal Provisions: Unless otherwise stipulated by applicable laws, these Terms of Service and dispute resolution shall be governed by and construed in accordance with the laws of the Hong Kong, without applying the principle of conflict of laws.
15.3. Arbitration Agreement: You and We agree to resolve any dispute through final and binding arbitration. If the dispute cannot be resolved through informal dispute resolution mechanisms within 30 (thirty) calendar days, it shall be submitted to the Shenzhen International Arbitration Court (SCIA) for arbitration. The arbitration shall be conducted in accordance with the SCIA arbitration rules in effect at the time of arbitration application, subject to the applicable mandatory laws of your country or jurisdictional terms that cannot be modified by contract. The seat of arbitration shall be Shenzhen, China, and the language of arbitration shall be English. Any arbitral award rendered pursuant to these terms shall be in writing and shall be final, binding and non-appealable upon both parties. The award shall include costs, covering all arbitration fees, reasonable attorney fees, and related expenses, applying the principle that the losing party bears the costs of the prevailing party. Notwithstanding the foregoing provisions on arbitration, either party shall have the right to apply to any competent court for interim or conservatory measures including injunctive relief, in connection with this agreement.
15.4. You hereby waive any right to assert claims as a Usay representative or member in any class action or derivative suit, unless expressly prohibited by law or the court determines such waiver violates the public policy of your jurisdiction.
16. Application of Law
The formulation, interpretation, and resolution of any disputes arising from or in connection with this Contract shall be governed by the laws of the Hong Kong Special Administrative Region that are currently in force. This Agreement shall be specifically excluded from the application of the United Nations Conventions on Contracts for the International Sale of Goods (CISG), if it would otherwise be applicable.
17. How to contact us
If you have any questions, complaints, suggestions or feedback, please feel free to contact us. Our contact information is as follows:
Customer service email: cs@myusay.com