Terms of service
1. Overview
This website and services are operated by Usay (“we”, “us”, “our”).
By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service.
These Terms apply to:
- Usay website
- Usay Ring device
- Usay mobile application
- All related services
2. Eligibility
You must be at least 18 years old or have legal parental/guardian consent.
3. Products & Services
We provide:
- Wearable smart devices
- Mobile applications
- AI-powered insights
- Wellness-related data analysis
All product descriptions and pricing are subject to change at any time without notice.
4. Orders & Payments
By placing an order:
- You agree to provide accurate billing and shipping information
- We reserve the right to refuse or cancel any order
- We may limit quantities per person or order
We may cancel orders due to:
- Suspected fraud
- Pricing errors
- Inventory limitations
5. Shipping & Delivery
Delivery times are estimates only.
We are not responsible for:
- Shipping delays
- Customs clearance issues
- Incorrect address provided by user
6. Returns & Refunds
All returns and refunds are subject to our Return & Refund Policy.
Refunds:
- Are issued to the original payment method
- May be subject to conditions
7. Account & Access
To use certain features, you may need to:
- Create an account
- Maintain login credentials
You are responsible for:
- Account security
- All activities under your account
8. Device & App Usage
You agree to:
- Use the device as intended
- Follow all safety instructions
You must NOT:
- Reverse engineer
- Modify or tamper with the device
- Use for illegal purposes
9. Medical Disclaimer (Core)
Usay is not a medical device.
The Services:
- Do not diagnose, treat, cure, or prevent disease
- Provide general wellness insights only
- Should not be used for medical decisions
Always consult a qualified healthcare professional.
10. AI & Data Interpretation
AI-generated insights:
- Are probabilistic and may be inaccurate
- Are not personalized medical advice
- Should be used for informational purposes only
11. Data & Privacy
By using the Services, you agree that:
- Your data may be collected and processed
- Data may be used to improve services
Please review our Privacy Policy.
12. Accuracy Disclaimer
We do not guarantee:
- Accuracy of data
- Completeness of insights
- Continuous availability
Sensor data is affected by:
- Wearing position
- Environment
- User behavior
13. Third-Party Services
Our services may rely on:
- Payment providers
- Cloud services
- App stores
We are not responsible for third-party services.
14. Promotions & Special Programs
From time to time, we may offer:
- Promotions
- Trade-in programs
- Discounts
These are subject to additional terms.Failure to comply may result in:
- Cancellation
- Loss of benefits
15. Product Availability & Lifecycle
We may:
- Modify or discontinue products
- Update features
- End support for older devices
16. Limitation of Liability
To the fullest extent permitted by law:
Usay shall not be liable for:
- Health-related decisions
- Data inaccuracies
- Indirect or consequential damages
- Loss of data or profits
Use of the Services is at your own risk.
17. Warranty Disclaimer
All products and services are provided:
“AS IS” and “AS AVAILABLE”
We disclaim all warranties, including:
- Accuracy
- Reliability
- Fitness for a particular purpose
18. Intellectual Property
All content, software, and technology are owned by Usay.
You may not:
- Copy
- Reproduce
- Reverse engineer
19. Termination
We may suspend or terminate your access if you:
- Violate these Terms
- Misuse the Services
20. Governing Law
These Terms are governed by the laws of:
State of California, United States
21. Dispute Resolution
Any disputes shall be resolved through:
- Binding arbitration
- No class action
22. Changes to Terms
We reserve the right to update these Terms at any time.
Continued use = acceptance.
23. Contact
Website: www.usay-tech.com
Email: support@usay-tech.com