Last Updated: 2026 / 06 / 07
Effective Date: 2026 / 06 / 07
1. Introduction
Fison Health Co., Limited ("we", "us", or "our") may, from time to time, require our users to provide their personal data. This Statement outlines how we collect, use, store, disclose, and protect your personal data in connection with our products and services.
In this Statement:
- "Our Group" means our holding companies, subsidiaries, affiliates, and/or the subsidiaries or affiliates of such holding companies.
- "Personal Data" means any information relating to an identified or identifiable natural person, provided by you to us, including but not limited to the data listed in Section 2.
2. Collection of Personal Data
You are required to provide your Personal Data when reasonably requested by us during account registration, through our website (https://myusay.com/), or in other circumstances. Failure to provide such data may result in our inability to open or maintain your account or provide our services to you.
The Personal Data we may collect includes:
Email, Shipping/Delivery address, Billing address, Recipient's name, Browser type and version, Operating system, Browsing history, Click-through behavior, Time spent on pages, and Approximate geographic location derived from IP address.
Sensitive Data (subject to higher protection standards): Password, Payment and billing account details (including PayPal, Shopify Payments, Apple Pay, Google Pay, and credit card information), Email verification code, SMS or mobile verification code, Chat logs or communication records with customer service personnel, Email correspondence, Product reviews and comments, Order history, Shopping cart contents, Records of refunds, IP address, Device identifiers, and Search query keywords.
3. Purposes of Use
You understand and agree that your Personal Data may be used for the following purposes:
- 3.1. To provide, operate, maintain, and improve our services and products to you;
- 3.2. To process your instructions, transactions, and fulfill your requests;
- 3.3. To provide personalized wellness analysis, wellness insights, and design financial services or products for your use;
- 3.4. For direct marketing of services or products you may be interested in;
- 3.5. To comply with or enable our Group to comply with any local or foreign laws, regulations, guidelines, or orders;
- 3.6. For purposes relating to public wellness emergencies or protecting personal and property safety in urgent situations; and
- 3.7. Any other purposes directly related or incidental to the above.
4. Disclosure and Transfer of Personal Data
You understand and agree that we may transfer or disclose your Personal Data for the purposes stated in Section 3 to the following parties:
- 4.1. Members or affiliated companies within Our Group;
- 4.2. Contractors, agents, consultants, or third-party service providers who provide administrative, telecommunications, computer, payment, data processing, technical, or other services to us related to our business operations or service provision to you;
- 4.3. Any person with whom you or we enter into or intend to enter into transactions;
- 4.4. Any person who jointly provides services or products with us;
- 4.5. Any assignee, transferee, participant, sub-participant, delegate, successor, or person of our rights and obligations; and
- 4.6. Any local or foreign government, regulatory, supervisory, tax, law enforcement, or other authority, organization, or agency.
We will take appropriate measures as required by applicable laws to protect your Personal Data transferred to such third parties, including entering into contractual arrangements.
5. Use of Personal Data for Direct Marketing
We may use your Personal Data (such as Name, Contact Details, and information on products/services used) for direct marketing of financial and wellness-related products and services. We will only do so if we have obtained your prior explicit and separate consent. You may withdraw this consent at any time by contacting us as per Section 13, without affecting your consent for other uses under this Statement.
We may also provide your Personal Data to other Our Group members, specified classes of third parties for their direct marketing purposes, subject to your prior explicit and separate consent, which you may withdraw at any time.
6. Processing Without Consent
You understand that, where permitted by applicable laws, we may process your Personal Data without your consent in circumstances including:
- 6.1. Where it is necessary for the performance of a contract to which you are a party;
- 6.2. Where it is necessary for compliance with a legal obligation;
- 6.3. Where it is necessary to respond to public wellness emergencies or protect life and property safety in urgent situations;
- 6.4. Where the data has been made public by you or through legal channels;
- 6.5. Other circumstances permitted by law.
7. Protection of Sensitive Personal Data
You understand that certain data you provide, particularly sensitive Data (as indicated in Section 2), constitutes sensitive personal data. We are committed to protecting such data with higher standards of security and confidentiality, implementing appropriate technical and organizational measures to prevent unauthorized access, use, or disclosure, in accordance with applicable laws and regulations.
8. Data Retention
Subject to technical feasibility, we will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in Section 3, or as required by applicable laws, regulations, and our internal policies. We will cease retention upon your request for deletion where permissible by law.
9. Your Rights
You have the right to:
- Request access to and a copy of your Personal Data;
- Request correction of inaccurate data;
- Request deletion of your Personal Data (subject to legal and contractual restrictions);
- Withdraw your consent for data processing (which may affect service provision);
- Request data portability to a third party where applicable; and
- Lodge a complaint with the relevant authority.
Any such request must be made in accordance with applicable laws and can be submitted to our Data Protection Officer at the contact details in Section 13. We may charge a reasonable fee for repetitive requests and reserve the right to refuse requests that are unlawful or infringe on others' rights.
10. Data Breach
In the event of a data breach involving your Personal Data, we will take remedial actions as required by applicable laws and may notify you via pop-up notification on our Website, App, SMS, email, or phone call. Taking one such action shall be deemed as fulfilling our notification obligation under applicable laws.
11. Updates to this Statement
We may update this Statement from time to time. The latest version will be posted on our Website. Your continued use of our services constitutes acceptance of the updated Statement.
12. Governing Law
This Statement shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region.
13. Contact Us
For any inquiries, requests, or complaints regarding your Personal Data and this Statement, please contact our Data Protection Officer:
Mailing Address: RM 503, 5/F, Hang Seng Castle Peak Road Building, 339 Castle Peak Road, Cheung Sha Wan, Kowloon, Hong Kong, China
Email: data_protect@myusay.com
Phone: +852 69597886
Fison Health Co., Limited